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Helpdesk

For questions related to registration and payments:

  • Phone support - Monday to Friday – 7.00 AM to 5.00 PM IST at the following chargeable number – +91-44-42272727

  • Live chat support - Monday to Saturday – 9.00 AM to 6.00 PM IST

For questions related to confirmation e-mails, exam appointments and the delivery of the NMAT-2010:

  • Phone support - Monday to Friday – 7.00 AM to 5.00 PM IST

    • From India: 000-800-4401837 (Press option 8)

    • From outside India: +60-38319-1085 (Press option 8)

For all other queries contact NMIMS here.

We pride ourselves in our exceptional customer service. If for some reason you are not happy with the level of service provided, please write to NMAT2010@pearson.com.

 

FAQs – About the Test

1. When will the NMAT be offered for admission to courses starting 2010?

2. Is the NMAT-2010 a computer based test (CBT) or a pencil-and-paper (p&p) test?

3. Will I have a choice of taking the test in either paper-and-pencil or CBT format?

4. How is the NMAT-2010 designed?

5. Why is the NMAT-2010 changing from pencil-and-paper test to CBT?

6. What type of CBT will the NMAT-2010 be?

7. Are there eligibility requirements to sit for the NMAT-2010?

8. Will the eligibility criteria change with the CBT delivery of the NMAT-2010?

9. What is the eligibility criterion for the NMAT-2010?

10. Will the content of the NMAT-2010 change this year?

11. Is the test fee going to change for the NMAT-2010?

12. Where will the test be administered?

13. What are the important dates for the NMAT-2010?

14. When and how will I come to know of the test date and location assigned to me?

15. When will the NMAT-2010 results be declared?

16. How will I receive my results?

FAQs – About the Registration Process

1. How can I schedule the test?

2. Can I edit my application?

3. My current address is valid only till December. Is it possible for me to update and make a change in the address in early January?

4. Can I submit more than one application?

5. What if I cannot register by the last date of registration?

6. What will happen if I cancel my test?

7. What can lead to cancellation of my registration?

8. What is the mode of payment for the application?

9. In whose name should the demand draft be made?

10. Which credit cards are accepted for payment?

11. What is a CVV number?

12. What is the fee for the NMAT-2010?

13. Can I re-schedule my test?

14. I have received the NMAT ID & Password, what can I use it for?

15. I could not register online for the NMAT-2010, since the following error message appeared - "Java Script Error". What should I do?

16. I could not register online for the NMAT-2010, as I am not able to proceed after "I agree". What should I do?

17. I have registered online and successfully completed the payment. What is the next step?

18. I registered online, but sent my DD without mentioning the NMAT ID. What do I do now?

19. I filled up the form online and have made the DD also. I do not have access to a printer to print the payment advice form. What do I do?

20. What is the mode of Payment at AXIS Bank?

21. What do I need to enter in Year 10 % and Year 12 % under Educational Details in the form for candidates testing outside India?

22. In the application form, what should I fill in the Caste field?

FAQs – On the Day of the Test

1. What all do I need to carry with me on the day of test?

2. What time do I report to the test centre?

3. What will happen if I reach late for my test?

4. What biometrics will be taken before the test on the test day?

5. Does my name need to match with the names appearing on the identification documents?

6. I need to make calculations or make notes during the exam; do I need to carry a rough sheet with me?

7. Are there any breaks during the test?

8. Will I be allowed to access my personal belongings during the unscheduled breaks that I take?

9. When taking the test, can I return to previous questions to review them or change answers?

10. What will happen if my computer malfunctions in the middle of the test?

11. Will I see my results on the day I give my test?

FAQs – More Information

1. What is CBT?

2. What computer skills are needed to take tests via CBT?

3. Does it take more time to complete the computerized test as compared to the paper version?

4. Are accommodations for the NMAT-2010 available for differently abled candidates?

5. What are the advantages of a CBT over paper-and-pencil (p&p) test?

6. How can I contact the helpdesk?



FAQs – About the Test

1. When will the NMAT be offered for admission to courses starting 2010?

The NMAT-2010 will be offered during a 10 day testing window between 30th January 2010 and 8th February 2010.

2. Is the NMAT-2010 a computer based test (CBT) or a pencil-and-paper (p&p) test?

NMAT-2010 is a computer based test.

3. Will I have a choice of taking the test in either paper-and-pencil or CBT format?

NMAT-2010 is a computer based test. Candidates will not have the option of p&p for the test this year.

4. How is the NMAT-2010 designed?

The NMAT is of 120 minutes and will consist of 120 questions. The questions are multiple choice types where the candidate needs to select one of the correct answers. The sections in the NMAT-2010 are Quantitative Ability, Language Skills and Logical Reasoning. There will be 0.75 marks deducted for every incorrect answer (out of the 3 marks that each correct answer carries).

5. Why is the NMAT-2010 changing from pencil-and-paper test to CBT?

NMIMS is implementing CBT with the intention to provide a valid and reliable examination process along with providing numerous benefits to candidates:

  • Convenience of scheduling the test on the available dates, times and locations most appropriate for the candidate.

  • Professional exam environment which allows for maximum concentration on the test with limited external disturbances.

  • Reliable, consistent and standardized testing environment, where there is little or no variability between each candidate’s experience.

  • Reduced candidate response errors by presenting questions one at a time.

  • Reduced risk of candidate response errors caused by transferring answers from an exam booklet to an answer sheet.

  • Enhanced Test security due to controls built into the delivery systems that limit questions and test access to authorized individuals.

  • Unbiased test administration and scoring.

  • Timing is rigidly controlled so that every candidate has exactly the same amount of time available within which to complete his test.

6. What type of CBT will the NMAT-2010 be?

The NMAT-2010 is a computer-delivered non-adaptive test. The questions selected for each NMAT-2010 test paper are determined before the tests are administered. The number of questions and time limit for the test is also predetermined and, under normal administration conditions, are the same regardless of when and where the test is administered. As with non-adaptive testing, the computer displays questions one at a time. Only after a candidate takes an action on the first question, will the computer display the next question.

7. Are there eligibility requirements to sit for the NMAT-2010?

All candidates who complete the test registration, pay the test fee within the time specified and follow the published test rules, may sit for the NMAT-2010. It is the responsibility of the candidate to understand the eligibility requirements of the management program to which they are applying before deciding to register for the NMAT-2010. If a candidate registers for the test and then determines that they are not eligible for admission to the intended program, no test- fee refund will be entertained.

8. Will the eligibility criteria change with the CBT delivery of the NMAT-2010? What is the eligibility criterion for the NMAT-2010?

There will be no changes to the eligibility criteria because of CBT delivery of the NMAT.

9. What is the eligibility criterion for the NMAT-2010?

To apply for the NMAT-2010 a candidate must hold a Bachelor’s Degree, with at least 50% marks or equivalent CGPA in aggregate from any of the Universities incorporated by an act of the central or state legislature in India or other educational institutions established under section 3 of UGC Act, 1956, or possess an equivalent qualification recognized by the Ministry of HRD, Government of India. This criterion is applicable for FTMBA only. For further information, please visit the NMIMS website here.

10. Will the content of the NMAT-2010 change this year?

The content will not change for the NMAT-2010. The NMAT-2010 will be a multiple-choice question paper that includes Quantitative Ability, Language Skills and Logical Reasoning.

11. Is the test fee going to change for the NMAT-2010?

In spite of increased levels of security and additional services, there is a negligible change to the test fee. Candidates testing within India are required to pay a fee of Rs. 1650 for registration. Candidates testing outside India are required to pay a fee of Rs. 5000 for registration.

12. Where will the test be administered?

The NMAT-2010 will be administered across nineteen locations within India. The locations are- 

North: Chandigarh, Delhi, Jaipur, Lucknow
West: Ahmedabad, Mumbai, Nagpur
South: Bangalore, Chennai, Cochin, Hyderabad
Central: Allahabad, Bhopal, Indore, Raipur
East: Bhubaneswar, Guwahati, Kolkata, Patna

The NMAT-2010 will be offered at the following international locations also-

Kuwait: Sharq
Saudi Arabia: Dammam, Eastern Province
Qatar: Doha
South Africa: Cape Town, Midrand
United Arab Emirates: Abu Dhabi, Dubai
Australia: Adelaide, Brisbane, Melbourne, Perth, Sydney
Bangladesh: Dhaka
Malaysia: Petaling Jaya, Selangor
Nepal: Lalitpur
Singapore: Singapore
Sri Lanka: Colombo

13. What are the important dates for the NMAT-2010?

The important dates for the NMAT-2010 are listed below.

Regular online registration window

27th October 2009 to 6th December 2009 5:00 PM IST

Last date of making payment

6th December 2009 5:00 PM IST

Last date for the receipt of payment - advice slip (for DD payment) and pay-in-slip (for cash payment) - at Chennai address for regular online registration

8th December 2009 5:00 PM IST**

Late registration window

6th December 2009 5:01 PM IST to 15th December 2009 11:59 PM IST

Last date for the receipt of payment - advice slip (for DD payment) and pay-in-slip (for cash payment) - at Chennai address for late online registration

17th December 2009 11:59 PM IST**

Confirmation e-mail to candidate

14th December 2009 to 10th January 2010

Re-scheduling window

11th January 2010 to 17th January 2010 5:00 PM IST

Dates of entrance exam (if you are testing within India)

30th January 2010 to 8th February 2010

Dates of entrance exam (if you are testing outside India)

1st February 2010 to 5th February 2010

Declaration of result on NMIMS website

2nd March 2010 from 5:00 PM IST onwards

* NMIMS reserves the right to make any change to the above dates and candidates are advised to visit this website periodically to note any changes.

** Candidates making payment through Cash Deposit at Bank or Demand Draft are advised to remit their slips and demand draft well in advance of the closing date as NMIMS shall not be responsible for any delay in postage. Late payment fee will be charged for any payments received after the date and time given above. For Late Registration, any payment received after the due date and time will not be considered and registration cancelled.

14. When and how will I come to know of the test date and location assigned to me?

After the closing of the registration window, confirmation e-mails will be sent to all the eligible candidates at the e-mail id specified by them in the online application form. This confirmation e-mail will contain their test venue name and address along with date and time of the test. If you do not receive it by 10th January 2010, please contact the NMAT helpdesk.

15. When will the NMAT-2010 results be declared?

The test results will be declared on 2nd March 2010. Candidates can return to this website and see their results on or after 2nd March 2010.

16. How will I receive my results?

NMIMS will publish the results on this website on 2nd March 2010.

 

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FAQs – About the Registration Process

1. How can I schedule the test?

Candidates need to register through an online application by filling in personal, educational and work related details. Candidates must choose three options for date and testing location and make the payment through one of the available modes of payment. The test location and date will be alloted based on availability, and a confirmation e-mail will be sent to the candidate containing the location, date and time of the test.

2. Can I edit my application?

Candidates can edit their application form till the last date of regular registration, which is 6th December 2009, 5:00 PM IST. If a candidate is applying under late registration, then the candidate can edit their application form till the last date of late registration, which is 13th December 2009, 5:00 PM IST.

3. My current address is valid only till December. Is it possible for me to update and make a change in the address in early January?  

Candidates can modify any set of personal details till the last date of regular registration, which is 6th December 2009, 5:00 PM IST. If a candidate is applying under late registration, then the candidate can edit their application form till the last date of late registration, which is 13th December 2009, 5:00 PM IST. Changes can be made by using your NMAT ID and password. After the last date of registration, no changes are permitted.

4. Can I submit more than one application?

Candidates can only submit one application and make payment, through the mode most convenient to them. Duplicate registrations are liable to be rejected and registration fee forfeited.

5. What if I cannot register by the last date of registration?

Candidates can only register till 6th December 2009, 5:00 PM IST under regular registration. On payment of a late registration fee of Rs. 500 for candidates within India and Rs. 1000 for candidates outside India, candidates can register till 13th December 2009, 5:00 PM IST. No application will be accepted after 13th December 2009, 5:00 PM IST.

6. What will happen if I cancel my test?

Cancellation of a successful registration or scheduled test will lead to forfeit of the test fee and no refund will be entertained under any circumstance.

7. What can lead to cancellation of my registration?

Candidates need to ensure that the information submitted by them is correct. In case any information is found to be incorrect at a later date, NMIMS shall have the right to cancel the test score. In the event of the cancellation of the score due to furnishing of incorrect information, the test fee paid by the candidate will not be refunded.

A registration will also stand cancelled if there are duplicate registrations, the application has incomplete information or test fee is received by NMIMS after the due date. Registration forms, for which the registration fee is not received in time, will be rejected outright.

8. What is the mode of payment for the application?

Candidates testing within India can pay for the application via demand draft, credit card or cash (cash needs to be deposited at designated Axis bank branches). Candidates testing outside of India can pay via the acceptable credit cards through the secured online payment gateway.

9. In whose name should the demand draft be made?

The candidate should make the demand draft in the name of “SVKM’S NMIMS” payable at Mumbai.
The address to which the demand draft should be sent along with the advice form available on this site is:

Pearson VUE c/o Blueshift 
21 Abdul Razack street,
Saidapet Chennai – 600 015
Tamilnadu, India
Phone: 044 – 42272727

10. Which credit cards are accepted for payment?

Master Card
Visa

Debit cards will not be accepted for payment.

11. What is a CVV number?

Card Verification Value (CVV) is 3 or 4 digit unique number at the back of your credit card. In some cards, the CVV number may also be written on the front of the card, above the card number.

12. What is the fee for the NMAT-2010?

The test fee for candidates testing within India is Rs. 1650. For candidates testing outside India, the test fee is Rs. 5000.

13. Can I re-schedule my test?

The re-schedule window is from 11th January to 17th January 2010 until 5:00 PM IST. Candidates testing within India can re-schedule their test, subject to availability of seats, upon payment of an additional fee of Rs. 800. Candidates testing outside of India can re-schedule their test, subject to availability of seats, upon payment of an additional fee of Rs. 800. Please also note that this transaction on any Master Card or a Visa card may be processed in US Dollars equivalent of INR 800, and depending upon the credit card organization’s arrangement there may be certain service charges or commission charged to your credit card account to be borne by you. Please note that payment can only be made through a credit card (Master Card and Visa) as seats cannot be reserved and a real-time payment method is required to secure your new test appointment.

14. I have received the NMAT ID & Password, what can I use it for?

You can use the NMAT ID and password to make changes in the application form, check My Mail for the e-mails sent to you or send e-mail for help/queries related to the NMAT-2010 online application form.

15. I could not register online for the NMAT-2010, since the following error message appeared - "Java Script Error". What should I do?

Please use Internet Explorer Ver 6.0 and above, Mozilla Firefox or Google Chrome.

16. I could not register online for the NMAT-2010, as I am not able to proceed after "I agree". What should I do?

This application uses JavaScript. Please make sure that JavaScript is enabled in your browser. To enable JavaScript go to: Tools>>Internet Options>>Security>>Custom Level. Scroll down until you see section labeled 'Scripting' Under 'Active Scripting', select 'Enable' and click OK. Click refresh and restart the registration process.

17. I have registered online and successfully completed the payment. What is the next step?

Congratulations on completing the registration process for the NMAT-2010. You must have received an e-mail with your NMAT ID and password, informing that you have successfully completed your transaction. In case you have not received the same, please contact our helpdesk at +91-44-42272727 (Monday to Saturday, 9am to 6pm). You will receive a confirmation e-mail on the e-mail id that you mentioned in the online form mentioning your test centre details and date and time of exam.

18. I registered online, but sent my DD without mentioning the NMAT ID. What do I do now?

Please contact our helpdesk at +91-44-42272727 (Monday to Saturday, 9am to 6pm). Please have the DD details such as DD number, bank on which it was drawn, your name, date of birth, phone number and e-mail id handy.

19. I filled up the form online and have made the DD also. I do not have access to a printer to print the payment advice form. What do I do?

You can fill in your details with your NMAT ID on a plain white sheet and send the DD along with it to the following address.

Pearson VUE c/o Blueshift
21 Abdul Razack street,
Saidapet Chennai – 600 015
Tamilnadu, India
Phone: 044 – 42272727

20. What is the mode of Payment at AXIS Bank?

At Axis Bank branches you can pay the exam fee by cash only. Please confirm with AXIS Bank on their days and timings of operation. You can visit the designated bank branches during this time to pay your exam fee.

For payment through credit card/DD, you need to choose other payment options.

21. What do I need to enter in Year 10 % and Year 12 % under Educational Details in the form for candidates testing outside India?

Please enter the % achieved in

Year 10 - This indicates 10 years of formal education (e.g. ICSE/CBSE/SSC in India and 'O' Level in the UK , etc.)

Year 12 - This indicates 12 years of formal Pre-University education (e.g., ISC/ Senior School Certificate/Intermediate in India , 'A' Level in the UK and High School/Diploma in the US)

22. In the application form, what should I fill in the Caste field?

Under the Caste field in the application form, the following stand for:

SC: Scheduled Caste
ST: Scheduled Tribe
OBC: Other Backward Classes
NT: Nomadic Tribe
VJ: Vimukta Jaati
Others: Others including General Category

 

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FAQs – On the Day of the Test

1. What all do I need to carry with me on the day of test?

The candidate will be required to carry the confirmation e-mail, two valid photo IDs – one primary ID and another secondary ID from the list below:

Primary ID

  • Driver’s license or permit

  • Passport

  • PAN card (Only for candidates testing within India)

  • State/country identification card (Only for candidates testing outside India)

  • Election card (Only for candidates testing within India)

  • College or university ID (Only for candidates testing within India)

Secondary ID

  • Any additional primary ID from the list above

  • College/university admit card (Only for candidates testing within India)

  • Credit card

  • ATM card

Note: Learner’s driving license is not allowed as either Primary or Secondary ID.

2. What time do I report to the test centre?

Candidates must report to their allocated test centre forty five minutes prior to the scheduled time mentioned on their confirmation e-mail. Candidates, who arrive at the test centre on the specified scheduled test date more than fifteen minutes after the scheduled time, will not be permitted to take the test under any circumstance and will have to forfeit the full cost of the test.

3. What will happen if I reach late for my test?

Candidates, who arrive at the test centre on the specified scheduled test date more than fifteen minutes after the scheduled start time, will not be permitted to take the test under any circumstance and will have to forfeit the full cost of the test.

4. What biometrics will be taken before the test on the test day?

All candidates will have to go through a mandatory process of biometrics on the test day. Digital photograph and digital signature of each candidate will be taken and kept for records. Any candidate not willing to participate in the biometric process will not be allowed to sit for the test.

5. Does my name need to match with the names appearing on the identification documents?

The candidate’s name needs to match the primary and secondary document the candidate is carrying for verification.

Note: - In case of candidate name change, the candidate must show relevant legal documentation as proof of name change.

6. I need to make calculations or make notes during the exam; do I need to carry a rough sheet with me?

Candidates are not required to carry anything with them other than the confirmation e-mail print out and two IDs for the test. Rough sheets will be provided to the candidate by the invigilator at the test centre

7. Are there any breaks during the test?

There are no scheduled breaks in the test. However, the candidate can take unscheduled breaks if they may want during the test session. An unscheduled break means a break during which the test clock does not stop. If a candidate chooses to take a break, the actual time spent on the break will be deducted from the time allocated to complete the test. No extra time will be given to complete the test. During the break, the candidate must leave the testing room. Upon re-entering the testing room, the candidate must show a valid ID.

8. Will I be allowed to access my personal belongings during the unscheduled breaks that I take?

Candidates will not be allowed to access any personal belonging including study material and mobile phone during the breaks they take. Candidates will only be allowed to access food or medication, if any.

9. When taking the test, can I return to previous questions to review them or change answers?

During the time allowed for the test, candidates may move freely within the test. Candidates may return to previous questions, change their answers and mark questions that they would like to review before completing the test. However, once the candidate completes the test or the test time is over, the candidate can no longer access any test question.

10. What will happen if my computer malfunctions in the middle of the test?

In the unlikely event of a computer malfunction during the test, the test centre staff will need to reboot the computer. During this reboot, the candidate will not lose any answers already entered. The computer system in the testing centre stores all candidate answers instantly. After rebooting, the computer will come back exactly to where the test had stopped. Please note that the time clock will have stopped when the computer would reboot, and the clock will start as soon as the test is re-started by the candidate.

11. Will I see my results on the day I give my test?

Candidates will not receive their results on the day they give their test. The results will be published on the NMIMS website on 2nd March 2010 from 5:00 PM IST onwards.

 

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FAQs – More Information

1. What is CBT?

CBT is a method of administering tests at a pre-determined testing location in which the responses are electronically recorded, assessed or both.

2. What computer skills are needed to take tests via CBT?

The user interface is designed to minimize reliance on computer skills. Candidates do not need to have prior computer experience to use CBT. At the beginning of the test, each candidate will receive a brief introductory tutorial that will instruct him/her on how to use the computer to answer questions and review responses. No typing skills are needed. The candidate will use the computer mouse to highlight and confirm the response selected as each question appears on the screen. An invigilator will always be available to answer questions regarding navigation throughout the duration of the test.

3. Does it take more time to complete the computerized test as compared to the paper version?

Experience with computerized testing reveals that it usually takes less time to complete the test. There are no test booklets and answer sheets to manage and no need to transfer answers manually to an answer sheet with CBT.

4. Are accommodations for the NMAT-2010 available for differently abled candidates?

Pearson VUE, the CBT provider for the NMAT-2010 is fully committed to comply with the Persons with Disability (Equal Opportunities, Protection of Rights and Full Participation) Act, 1995 for those candidates with properly documented impairments.

Candidates who wish to request an accommodation must fill the details in the online application while registering. The candidate must then scan their Disability Certificate and email it, together with the candidate’s NMAT ID and name, to NMAT2010@pearson.com latest by 6th December (13th December for the registrations done during late registration window). Each application will be reviewed on a case-to-case basis and appropriate assistance will be made available at the test centre. Pearson VUE will contact the candidates to ensure proper assistance is provided to them.

5. What are the advantages of a CBT over paper-and-pencil (p&p) test?

Time saving – Candidates generally have to report at a p&p test centre much ahead of the scheduled time for the test, start at the same time and take mandatory breaks and lunches to prevent candidates moving in and out of the testing room at different times. In a CBT environment, conditions are much more flexible. Candidates can report up to half an hour prior to exam time and choose to take breaks as per their convenience.

Flexibility in scheduling – A p&p test is offered at a limited number of test locations on limited test dates, therefore test takers may have to incur high travel costs and forgo opportunities as a result of the limited access to the test event. The greater frequency of administration dates and venues provides test takers with increased access and scheduling flexibility, thus resulting in savings for them.

Exam security – Test security is enhanced due to controls built into the delivery systems that limit questions to be seen by the candidate (candidate can only see one question at a time) and limit test access to authorized individuals only.

Differently abled candidates – Most CBT interfaces are easy to use and they offer a standard testing environment that can be effectively adapted for candidates with special needs.

User interface – User Interface is designed to minimize reliance on computer skills. Candidates are not required to have prior computer experience to use CBT. At the beginning of the test, each candidate receives a brief introductory tutorial that instructs him or her on how to use the computer to answer the questions and review responses. No typing skills are required. As each question appears on the screen, the candidate uses the computer mouse to highlight and confirm the response selected. An invigilator is always available to answer questions regarding navigating throughout the duration of the test.

Format – The CBT is set up in a linear format. In a linear format, the candidate can answer a predetermined number of questions. The test questions do not become increasingly more difficult based on answers to previous questions. Candidates are able to move forward and backward throughout the test, bookmark questions for return and review and change answer selections as many times as necessary during the allotted time before clicking the finish and exit button of the test.

On-site assistance – Adequate on-site support is provided in the event that candidates need assistance during the testing session.

6. How can I contact the helpdesk?

For questions related to registration and payments:

  • Phone support - Monday to Saturday – 9.00 AM to 6.00 PM IST at the following chargeable number – +91-44-42272727

  • Live chat support - Monday to Saturday – 9.00 AM to 6.00 PM IST

For questions related to confirmation e-mails, exam appointments and the delivery of the NMAT-2010:

  • Phone support - Monday to Saturday – 9.00 AM to 6.00 PM IST

    • From India: +91-120-4397855

    • From outside India: +60-38319-1085 (Press option 8)

help

For all other queries contact NMIMS here.

We pride ourselves in our exceptional customer service. If for some reason you are not happy with the level of service provided, please write to NMAT2010@pearson.com.

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